Apple has been one of the world's most successful companies—and the iPhone its most successful product—for the better part of a decade. But despite all that success, the company has endured its fair share of controversy. From stubbornly refusing to acknowledge problems to ham-fisted execution of promotions, some of Apple's actions related to the iPhone have caused controversy and frustration among its users. This article looks back at 8 of the biggest controversies in the history of the iPhone—and one that wasn't the controversy it was made out to be.
1. iPhone Price Cut Penalizes Early Buyers
When the original iPhone was released, it came with the hefty, unsubsidized price tag of US$599. Despite that cost, hundreds of thousands of people were happy to pay to get Apple's first smartphone. Imagine their surprise when barely 3 months after the iPhone's release, Apple cut the price to $399.
Needless to say, the early supporters of the iPhone felt they were being penalized for helping Apple succeed and flooded then-CEO Steve Jobs' inbox with complaints.
The Aftermath
Ultimately, Apple relented and gave all early iPhone buyers a $100 Apple Store credit. Not quite as nice as saving $200, but early buyers felt valued and the issue blew over.
Ultimately, Apple relented and gave all early iPhone buyers a $100 Apple Store credit. Not quite as nice as saving $200, but early buyers felt valued and the issue blew over.
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